The 7-day guarantee.

If Rapid IPTV does not work for you and support cannot make it work, you get your money back. The fine print is short.

How it works

1. Contact support within 7 days of your purchase and describe the problem.
2. Give the team one genuine chance to fix it; most issues are solved in a single conversation.
3. If it still does not work on your setup, we refund the full amount to your original payment method, usually within 3 to 5 business days.

What is covered

Technical failures on our side: streams that will not play, missing advertised content, or activation that never arrives. The guarantee applies to first purchases of any plan, including lifetime.

What is not covered

Problems we are not allowed to fix: an internet connection below the minimum, a device you decided against, or a change of mind after the 7-day window. Renewals of a service you have already used for a full period are refundable only for technical failures.